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Automated AI Call Handling System

BYTEEXPO > Automated AI Call Handling System > Automated AI Call Handling System

Project Detailsx

Client:confidential information
Location:New York, USA
Value:$30,000
Year Completed:2020
Category:Hospitaly

Project Overviewx

Automated AI Call Handling System revolutionizes after-hours call management for hospitals and healthcare practices. By integrating with Amazon services, the system automates the collection of patient details, checks doctor availability in real-time, and forwards messages to the appropriate physician. This AI-driven solution reduce manual intervention, ensuring accurate, efficient communication, reducing staff workload, and improving patient care. It also includes a user-friendly web portal for administrators to manage doctor schedules, monitor call logs, and generate reports, enhancing operational efficiency across the board.

Key Features:

* Real-time doctor schedule lookup and automated message forwarding.
* Web-based admin portal for managing schedules, call logs, and reports.
* Integration with existing Practice Management Systems (PMDs) to enhance operational efficiency.
Our solution is tailored to reduce manual workloads, improve response times, and ensure better patient outcomes.